Refund policy
Thank you for shopping with Abella Lane! We are so grateful for your support of our small business. We strive to provide quality clothing and exceptional customer service. Please review our store policies before placing your order.
Returns & Exchanges
We want you to love your purchase! If you’re not completely satisfied, we gladly accept returns under the following conditions:
- Returns must be initiated within 30 days of the delivery date.
- Items must be unworn, unwashed, and in their original condition.
- All original tags must still be attached.
- Customers are responsible for return shipping costs.
- Once your return is received and inspected, a refund will be issued to your original form of payment (excluding original shipping charges).
Non-Returnable Items
The following items cannot be returned:
- Items that have been worn, washed, altered, or have odors (such as perfume, smoke, or deodorant).
- Items with stains, pet hair, or other signs of wear.
- Items with missing or removed tags.
- Sale, clearance, or final sale items.
- Gift cards.
Damaged or Incorrect Items
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us within 3 days of delivery with photos of the item and packaging. We will work quickly to make it right.
Please note that items damaged after delivery or through normal wear are not eligible for return or replacement.